Clear booking · original-ID check · confirmed handover
Guide

The complete rental journey step by step.

Your first booking takes about five minutes. Here is what happens at every stage.

1

Choose a device

Review the price, hygiene status, description and live availability.

2

Choose rental time

The live calendar accounts for other bookings and cleaning buffers.

3

Enter your details

We need your name, email and phone. Every field is validated server-side.

4

Verify your identity

When required, staff inspect your original ID at handover; no ID photo or selfie is collected.

5

Pay

The rental fee, deposit and payment method are shown before confirmation.

6

Collect the device

Follow the handover method, place and time shown in the confirmed booking.

7

Use it

Follow the manual and keep the device and included items in good condition.

8

Return it

Return the device, add any necessary note and confirm the return. Staff then inspect it and decide the deposit outcome.

Trust

Your safety is always first.

Original-ID checks, auditable decisions and terms visible before confirmation form one security system.

  • Payment and deposit terms are shown before confirmation
  • Staff inspect the original ID at handover when required
  • Important workflow decisions are timestamped
  • Rental and privacy terms are visible before payment
FAQ

Common questions

How quickly is the deposit released?+
Usually 1–3 business days after return inspection. Your bank's display time may vary.
Can I extend a rental?+
Contact us before the end time. Extension is possible only when no later booking exists.
What happens if I am late?+
After the contractual grace period, an hourly late fee may apply. We send reminders before the end time.
What if the handover instruction does not work?+
Email the address published on the contact page with the booking number and the step that failed.

Ready for your first rental?

Choose a device and book in minutes.

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