The complete rental journey step by step.
Your first booking takes about five minutes. Here is what happens at every stage.
Choose a device
Review the price, hygiene status, description and live availability.
Choose rental time
The live calendar accounts for other bookings and cleaning buffers.
Enter your details
We need your name, email and phone. Every field is validated server-side.
Verify your identity
When required, staff inspect your original ID at handover; no ID photo or selfie is collected.
Pay
The rental fee, deposit and payment method are shown before confirmation.
Collect the device
Follow the handover method, place and time shown in the confirmed booking.
Use it
Follow the manual and keep the device and included items in good condition.
Return it
Return the device, add any necessary note and confirm the return. Staff then inspect it and decide the deposit outcome.
Your safety is always first.
Original-ID checks, auditable decisions and terms visible before confirmation form one security system.
- Payment and deposit terms are shown before confirmation
- Staff inspect the original ID at handover when required
- Important workflow decisions are timestamped
- Rental and privacy terms are visible before payment
Common questions
How quickly is the deposit released?+
Can I extend a rental?+
What happens if I am late?+
What if the handover instruction does not work?+
Ready for your first rental?
Choose a device and book in minutes.
